Experienced professionals · 12 years, PMP, Agile

IT project manager resume sample

A complete, ready-to-edit resume for project and delivery managers in IT services or product companies. It fits on two pages, follows the format Indian employers expect, and every line below is yours to copy or change.

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  • Professional Summary
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Sunita Menon

IT Project Manager · Mumbai, Maharashtra

Professional Summary

PMP-certified IT project manager with 12 years of experience delivering banking and insurance software for clients in India, the UK and the Middle East. Manages portfolios of up to ₹40 crore and teams of 45 across onsite and offshore locations, using Agile and hybrid methods. Consistently delivers on time and within budget while keeping client satisfaction scores above 4.5/5.

Skills

Project management

  • Agile/Scrum
  • SAFe
  • Waterfall
  • Risk & issue management
  • Budgeting
  • Resource planning

Stakeholder management

  • Steering committees
  • Client reporting
  • Vendor management
  • Contract negotiation

Domain

  • Core banking
  • Mobile banking
  • Insurance
  • Regulatory compliance (RBI)

Tools

  • Jira
  • Confluence
  • MS Project
  • Smartsheet
  • Power BI
  • Excel

Work experience

Senior Project Manager, Crestline Infotech Ltd.

Mumbai, Maharashtra · Jan 2021 – Present

  • Manage a ₹40 crore portfolio of 5 core banking and mobile banking projects with 45 team members across Mumbai, Pune and London.
  • Delivered a mobile banking app rollout for a UK building society two weeks ahead of schedule and 6% under budget.
  • Introduced Scrum of Scrums and Jira dashboards, improving sprint predictability from 70% to 92%.
  • Run steering committee reviews with client CXOs; contract renewals worth ₹18 crore secured in 2025.

Project Manager, Bluepeak Software Services

Pune, Maharashtra · Jun 2017 – Dec 2020

  • Led insurance policy administration upgrades for two Middle East insurers with teams of 20.
  • Cut change-request turnaround from 15 to 6 days by setting up a triage board.
  • Managed vendor and licensing budgets of ₹6 crore a year.

Business Analyst / Team Lead, Bluepeak Software Services

Pune, Maharashtra · Jul 2014 – May 2017

  • Gathered requirements and wrote functional specifications for claims processing modules.
  • Led a team of 6 testers through UAT for 3 major releases.

Projects

  • Core Banking Cloud Migration

    Azure, Jira, Confluence, MS Project

    Moved a cooperative bank's core banking system to Azure in four phases with no unplanned downtime; RBI audit passed without observations.

Education

  • MBA – Information Technology Management

    Narsee Monjee Institute of Management Studies (NMIMS) · NMIMS · 3.4 / 4 GPA · 2012 – 2014

  • B.E. Information Technology

    University of Mumbai · University of Mumbai · 71.0% · 2008 – 2012

Certifications

  • Project Management Professional (PMP) – Project Management Institute (2019)
  • Certified ScrumMaster (CSM) – Scrum Alliance (2018)
  • SAFe 6 Agilist – Scaled Agile (2023)

Achievements & Awards

  • Delivery Excellence Award – Crestline Infotech (2023): Best-run account of the year across the BFSI unit.

Languages Known

  • Malayalam – Native
  • English – Fluent
  • Hindi – Fluent
  • Marathi – Good

Tips for data and analytics resumes

  • Name your tools (SQL, Python, Excel, Power BI, Tableau) and the size of the data you worked with.
  • Give one or two results in numbers: a report that saved time, a model's accuracy, a decision it changed.
  • Link a portfolio, Kaggle or GitHub with real analyses.
  • Before you apply, paste the job advert into Dossier4u's ATS check: it lists the skills, years and qualifications the advert asks for that your resume does not show yet.

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