Contact us

Get in touch

Last updated 6 November 2026

ByteQ Services runs Dossier. Write to us about your account, a payment, your data or anything else.

1. Write to us

The quickest way is Help & requests: the button below, or “Help & requests” in your Dossier account. Choose the kind of request (question, payment or invoice, your personal data, or a formal grievance). Every request gets a ticket number and an automatic acknowledgement at once, and we resolve it within 15 days.

You can also email us at the address below.

ByteQ Services

Grievance Officer / Support Manager: to be announced

Email: to be announced

2. What we can help with

  • Your account, signing in, and your resumes.
  • Payments, invoices and refunds (see the Refund & Cancellation Policy).
  • Your personal data: a copy, a correction or deletion (see the Privacy Notice).
  • Content you want removed, and complaints (see “Questions and grievances” in the Terms of Use).

See also our Refund & Cancellation Policy.