How your plan is delivered

1. An online service, nothing is shipped

Dossier is a resume builder used in the web browser. Plans (Light and Pro) are online services: nothing physical is sold or shipped, and there are no shipping charges.

2. When and how you get your plan

• Your plan starts in your Dossier account as soon as Razorpay confirms the payment, usually within a few seconds. You see it at once under Plan & billing, and every paid feature switches on.
• A confirmation and the tax invoice are sent to your account's email address and are also kept under Plan & billing.
• If the payment went through but the plan has not started within 30 minutes, send a request through Help & requests (“Payment or invoice”) with the payment reference. We check every unfinished payment with Razorpay automatically as well, and start the plan or refund the payment.

3. Where it is available

Dossier can be used from anywhere with an internet connection. Your resumes, PDFs and Word files are made and downloaded in your browser; public resume links work for anyone you share them with.

4. Contact

Questions about a purchase or your plan's start go to ByteQ Services: