10th / 12th pass · 12th pass (Arts)

Receptionist / customer service resume sample

A complete, ready-to-edit resume for 12th Arts / Humanities pass-outs looking for front-desk or customer service jobs. It fits on one page, follows the format Indian employers expect, and every line below is yours to copy or change.

  • 1 page
  • Career Objective
  • Free to use
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The receptionist / customer service resume sample in full

The name, phone number and email are made up. When you use the sample, your own details from your profile go in, and anything missing is highlighted for you to fill.

Priya Das

Front Desk Receptionist · Kolkata, West Bengal

Career Objective

Friendly and well-spoken 12th pass (Humanities) with experience greeting visitors and answering calls at a coaching centre. Seeking a receptionist or customer service role where clear communication and a calm manner help people.

Skills

  • Front desk handling
  • Phone etiquette
  • WhatsApp Business
  • Visitor management
  • Appointment booking
  • Fee receipts
  • Complaint handling
  • MS Word
  • Basic Excel
  • Bengali
  • Hindi and English communication

Education

  • Higher Secondary (Class 12) (Humanities (History, Political Science, Sociology))

    Ballygunge Shiksha Sadan · WBCHSE · 71.4% · 2022 – 2024

  • Madhyamik (Class 10)

    Ballygunge Shiksha Sadan · WBBSE · 69.0% · 2021 – 2022

Work experience

Front Desk Assistant, Bright Future Coaching Centre

Kolkata, West Bengal · Jul 2024 – Present

  • Greet 100+ students and parents a day and guide them to the right batch or counsellor.
  • Answer phone and WhatsApp enquiries and book demo classes in a shared register.
  • Collect fees, issue receipts and keep the visitor log.

Courses & Training

  • Spoken English and Personality Development – Kolkata Skill Centre (2024): Three-month course
  • Front Office Associate – Skill India – Tourism & Hospitality Skill Council (2025)

Achievements & Awards

  • Employee of the Quarter – Bright Future Coaching Centre (2025): For the highest demo-class bookings.

Languages Known

  • Bengali – Native
  • Hindi – Fluent
  • English – Good

Hobbies & Interests

  • Rabindra Sangeet
  • Reading novels

Tips for your resumes

  • Use the job's exact title under your name.
  • Show results with numbers wherever you can.
  • Keep it to one page if you have less than five years of experience.
  • Before you apply, paste the job advert into Dossier4u's ATS check: it lists the skills, years and qualifications the advert asks for that your resume does not show yet.

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