Experienced professionals · 11 years

Operations manager (logistics / warehouse) resume sample

A complete, ready-to-edit resume for warehouse, logistics and supply chain managers. It fits on two pages, follows the format Indian employers expect, and every line below is yours to copy or change.

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Gurpreet Singh

Operations Manager – Warehousing & Logistics · Ludhiana, Punjab

Professional Summary

Operations manager with 11 years in warehousing, last-mile delivery and transport for e-commerce and FMCG companies. Runs a 2.5 lakh sq ft fulfilment centre with 400 staff, shipping 60,000 orders a day at 99.6% order accuracy. Brings strong cost control, safety discipline and experience launching new sites on time.

Skills

Operations

  • Warehouse management
  • Last-mile delivery
  • Transport planning
  • Inventory control
  • Capacity planning

Improvement

  • Lean
  • 5S
  • Six Sigma
  • Root-cause analysis
  • Cost reduction

People & safety

  • Team leadership
  • Contract labour management
  • EHS audits

Tools

  • SAP EWM
  • Unicommerce
  • WMS/TMS
  • Power BI
  • MS Excel

Work experience

Operations Manager – Fulfilment Centre, Swiftkart Logistics Pvt. Ltd.

Ludhiana, Punjab · Mar 2021 – Present

  • Run a 2.5 lakh sq ft fulfilment centre with 400 staff and 60,000 outbound orders a day.
  • Raised order accuracy from 98.9% to 99.6% with barcode checks at packing and weekly root-cause reviews.
  • Cut cost per order by 17% through slotting changes, shift redesign and lower overtime.
  • Launched the site in 90 days, from empty shed to full volume before the festive season.
  • Zero lost-time injuries in three years under a 5S and safety-audit programme.

Assistant Manager – Warehouse, Pragati Distribution Services

Chandigarh · Jun 2017 – Feb 2021

  • Managed inbound, storage and dispatch for an FMCG client with 4,000 SKUs.
  • Brought inventory accuracy to 99.8% with cycle counting in the WMS.
  • Negotiated transport rates with 12 vendors, saving ₹1.2 crore a year.

Shift Supervisor, Pragati Distribution Services

Chandigarh · Jul 2015 – May 2017

  • Supervised 60 associates per shift for picking, packing and loading; met dispatch cut-offs 98% of days.
  • Trained 40 new associates on scanners and safe material handling.

Education

  • PG Diploma in Supply Chain Management

    National Institute of Industrial Engineering (NITIE) – executive programme · NITIE · A grade · 2018 – 2019

  • B.Tech Mechanical Engineering

    Guru Nanak Dev Engineering College · IKG Punjab Technical University · 72.0% · 2011 – 2015

Certifications

  • Lean Six Sigma Green Belt – Indian Statistical Institute (2020)
  • Certified Supply Chain Professional (CSCP) – ASCM (2022)

Achievements & Awards

  • Site of the Year – Swiftkart Logistics (2024): Best accuracy and safety record across 14 sites.

Languages Known

  • Punjabi – Native
  • Hindi – Fluent
  • English – Fluent

Tips for engineering resumes

  • Name the machines, sites, software or standards you worked with (AutoCAD, SolidWorks, IS codes, PLC).
  • Show results in numbers: downtime cut, output raised, project value, safety record.
  • Put certifications and licences (safety, electrical) near the top.
  • Before you apply, paste the job advert into Dossier4u's ATS check: it lists the skills, years and qualifications the advert asks for that your resume does not show yet.

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