ITI / Polytechnic diploma · Diploma in Computer Engg.

IT support / junior web developer resume sample

A complete, ready-to-edit resume for polytechnic computer diploma holders looking for IT support or junior developer jobs. It fits on one page, follows the format Indian employers expect, and every line below is yours to copy or change.

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  • Career Objective
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Nikhil Sharma

IT Support / Junior Web Developer · Bhopal, Madhya Pradesh

Career Objective

Computer Engineering diploma holder with an internship in desktop and network support and a few small web projects. Seeking an IT support or junior web developer role where I can solve users' problems quickly and grow my development skills.

Skills

  • Windows and Linux basics
  • Hardware troubleshooting
  • LAN and Wi-Fi setup
  • MS Office
  • HTML
  • CSS
  • JavaScript
  • PHP
  • MySQL
  • Git

Education

  • Diploma in Computer Science & Engineering (Computer Science & Engineering)

    Government Polytechnic College, Bhopal · RGPV · 8.1 CGPA · 2023 – 2026

  • Class 10 (High School)

    Saraswati Shishu Mandir · MP Board · 83.0% · 2022 – 2023

Work experience

IT Support Intern, Narmada Tech Services

Bhopal, Madhya Pradesh · May 2025 – Jul 2025

  • Resolved 15–20 tickets a day: Windows issues, printers, email and Wi-Fi for a 120-user office.
  • Installed and formatted 30 desktops and set up user accounts and antivirus.
  • Crimped and tested LAN cables and documented the network layout.

Projects

  • College Event Registration Site

    HTML, CSS, JavaScript, PHP, MySQL

    Registration and payment-status site for the college tech fest, used by 450 students.

Certifications

  • CCNA: Introduction to Networks – Cisco Networking Academy (2025)
  • Responsive Web Design – freeCodeCamp (2024)

Achievements & Awards

  • Winner, state-level polytechnic coding contest – RGPV Techfest (2025)

Languages Known

  • Hindi – Native
  • English – Good

Tips for software and IT resumes

  • List languages, frameworks and tools in Skills, and name them again in the job or project where you used them.
  • Add links: GitHub, a live project or a portfolio.
  • Show scale and impact: users, response time, uptime, money or hours saved.
  • Before you apply, paste the job advert into Dossier4u's ATS check: it lists the skills, years and qualifications the advert asks for that your resume does not show yet.

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